Client Testimonials

What Some of My Clients Are Saying…

“Dennis ~ OH MY, that trip was simply amazing! The new pool area and splash pad was a huge hit with the kids. Two awesome water slides makes for some great times! The room itself was amazing, loved the upgraded rain showers, the cool hide away bed (which the kids fought over who got to sleep in it), how close it was to the transportation center so we could hop on the express monorail and skip all the resort crowds, just amazing!  We truly appreciate all your assistance in making that such an amazing trip!  Can’t wait to do it again!!!!”  Rebecca W. GA

“Dennis Brown has been an invaluable asset to our family. We have booked 3 magical vacations with him over the past 4 plus years. Our family is large with young children and we have a lot of various needs. He has provided us with everything we could possibly think of to make our stays at Disneyland the most comfortable, easy and extraordinary as possible. The high level of detail and information we receive is above and beyond and have always enhanced our experiences ten fold. I have and continue to highly recommend him as well as Glass Slipper Concierge to all of my friends and family. We have had nothing but the best of service.”  Jenny McPherson, San Mateo, CA

“Dennis, Thank you so much for all of your help and organization. You did an amazing job and we got to do all the things we wanted and more!! We had an amazing time and wish it would have lasted longer! Thanks again for all of you help!!”  The Bednars, Firth, NE

“Dennis helped me plan the best Disney trip yet. I don’t know what I would of done with out him. From the fast passes to helping pick the character restaurants and writing me a five page itinerary to make our trip easy and enjoy every minute of it. I will definitely be using them again in the future! Thanks again!!!”  Christina Fox, Philadelphia, PA

“We wanted to sincerely thank you for you for all of your help in planning such an amazing vacation for us! We all had such a wonderful time and as of right now are thinking we might do the same time, different parks for next year! Everything was amazing!”  Nicole Yoder, Northville, IL

“Dennis Brown and the entire Glass Slipper Concierge team were my family’s one stop shop for planning our first Disney World Vacation (as parents). The level of personalized attention to detail and attentiveness was a refreshing change from what has become the self-service norm in the travel industry. His thorough understanding of every restaurant, hotel and park helped us have a truly magical experience my family won’t forget. If you are planning a trip to Disney, Dennis is a person you should know!”  Ron and Jennifer Tessendorf, Palatine, IL

“I first contacted Glass Slipper Concierge about 16 months ago. I sent in an internet inquiry, and was very pleasantly surprised to have been contacted by a local representative. Dennis walked us through several different options, and booked us a great trip. Unfortunately, due to an medical situation with one of our children, we had to cancel our trip. Dennis had our deposit refunded in less than a day, and was extremely empathic to our situation. He and I started to book a trip for this past November, but again we were unable to follow through. When we contacted him for the third time, I expected a little hesitancy on his part. He was as helpful and gracious as ever. His patience and kindness, are a testament to the man he is. 

When we were actually going to get to go on the trip, his service was even more incredible. He and Amber spent hours on the phone planning every detail of our visit. He even gave us an hour by hour itinerary for every day we were in the parks. Any questions we had, we immediately answered via email (even late at night on and weekends). In a time where good service is rare and great service is a thing of the past, Dennis shows that when someone truly enjoys their job a customer’s wildest expectations can be exceeded.”  Drew and Amber Droegemeier, Wichita, KS

“Dennis, We all had a great (and magical) time at Disneyland! The Disneyland Hotel met our expectations, and having adjoining rooms made it easy for the grandchildren to visit back and forth. Although both parks (Disneyland and Disney California Adventure) were crowded for the Thanksgiving holiday, we were able to accomplish all of our objectives without excessive wait times…Thank you for all your assistance with the planning process. Your suggestions were helpful and the detailed itinerary was invaluable in helping us “navigate” the day-by-day activities. I’m not sure we could have done it all without your assistance.  Ed Mitchell, Dallas, TX

“Just wanted to send some kinds words about Dennis Brown. He has helped me plan my Disney World Vacation for the last 14 months for my daughters 6th Birthday. To say we had a magical time would be an understatement. He has been truly amazing, answers all my emails almost immediately and has also been available to me by phone. I will be sending anyone and everyone his way, everyone deserves to have someone like him help plan such an important trip. Thank you!!! Thank you!!! I can’t wait to start planning our next trip with him.”  Amanda Meloney, Folsom, PA

“Thank you Dennis for making our trip to Disneyland a success. You were very patient in addressing all of my questions and concerns. Your insider tips and advise were greatly appreciated. Our first trip to California would not have gone so smoothly without your help.”  Dora Marquez, Porter, TX

“When considering visiting Disney Parks I would definitely recommend working with Glass Slipper Concierge. Our travel advisor Dennis took care of all our arrangements and made our trip truly magical!”  Kevin Ward, Park City, KS

“Wow, what a great experience! Although I had been to Disney too many times to count, Dennis pointed out so many experiences on which I had been missing out. Not only did he book everything, he laid it all out and organized everything so that it was all doable without feeling overscheduled! And as there are so many new aspects being introduced to the Disney experience (MagicBands, FastPass+, dining options, new tours, etc), it was wonderful to have someone so knowledgeable and committed to making our vacation the best guiding me through it all. Out of all of my trips, I definitely got the most out of this one!”  Brad Brittain, Chesterfield , NJ

“Dennis, WOW. We had an amazing vacation. . . . We absolutely could not have pulled this amazing experience off without your assistance. . . . My husband says Disney will be our “go to” vacation spot in the future.”  Nora, VA

“Dear Dennis, I just want to take this opportunity to thank you for helping me and my family create a memory that will be in our minds and hearts for an eternity. Words are just inadequate to express what an amazing experience we had on our recent trip to Barcelona, Spain and our first (hopefully not our last) Mediterranean cruise with Disney. The items that you added to our overall itinerary such as the private car arrangement for pick up and drop off at the airport, the dinners that were included with our hotel stay and the easy sign-up for the ship excursions made us feel as though we were a royal family on holiday…The word “Thanks” is a tiny word to offer for such a huge service to me and my family. You are a sterling example of what a travel agent is all about.”  Frank Catchings, Jr., West Apple Valley, MN

Dennis ~ The whole trip was wonderful and I wouldn’t change a thing! Thank you for all of your help! I will absolutely call you for our next Disney vacation!  Rachel, Aledo, TX

“Dennis, What can I say…simply awesome! We have so many wonderful memories. Your advice and detailed planning made the experience relaxing and smooth. You removed much of the stress we would have had to endure due to the short turnaround time we had available for this vacation. We will definitely refer people to you and Glass Slipper Concierge. Thanks again for everything.”  Randy Townsend, Monrovia, CA

Fill out the Consultation Form here.

GSC Logo 300 dpi